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Terms & Conditions

These terms govern your use of this website, operated by Alia Mohammed Trading Co LLC. By using the site you accept them.

What this website is

This site is an information and brand website. You cannot buy anything here. All purchases are made on our Amazon storefront, and any order you place is a contract between you and Amazon, governed by Amazon’s terms of sale — not by these terms.

Product information

We try to describe our rice accurately, but packaging, pack sizes, and specifications can change. Photographs are illustrative. For current price, availability, and pack details, rely on the Amazon listing rather than on this site.

Nutritional and cooking information is given in good faith as general guidance. If you have allergies or specific dietary requirements, check the physical pack.

Orders, delivery, returns and refunds

Because all sales happen on Amazon, Amazon handles payment, delivery, returns, and refunds under its own policies. If something is wrong with an order, raise it through Amazon first. You are welcome to contact us as well and we will help where we can.

Bulk and wholesale

We supply retailers and caterers. Wholesale supply is arranged separately and is not covered by these terms — contact us for details.

Using this site

You may browse and share our pages. You may not copy our text, photographs, logo, or packaging designs for commercial use, attempt to disrupt the site, or use it for anything unlawful.

Intellectual property

The Royal Chef name, logo, packaging design, photography, and site content belong to Alia Mohammed Trading Co LLC or our licensors and are protected by law.

Links to other websites

We link to Amazon, and to recipe videos on Instagram. We do not control those sites and are not responsible for their content or their handling of your data.

Recipes

Recipes and cooking suggestions are shared for enjoyment. Cook safely and use your own judgement, particularly around raw ingredients, heat, and allergens.

Availability

We aim to keep the site available but cannot guarantee it will be uninterrupted or error-free, and we may change or withdraw any part of it.

Liability

Nothing in these terms limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud. Subject to that, we are not liable for indirect or consequential loss arising from your use of this website.

Governing law

These terms are governed by the laws of the United Arab Emirates, and the courts of Dubai have jurisdiction. If you are a consumer elsewhere, this does not remove any protection you have under the mandatory consumer law of the place where you live.

Contact

Alia Mohammed Trading Co LLC
1, Rashid Al Yateem Building, Al Ahmadiya Street, Al Ras, Deira, P.O. Box 24770, Dubai, United Arab Emirates
Telephone: +971 4 225 6333
Email: eim@aliamohd.com

Last updated August 7, 2026